Shipping policy

Processing Times

Please allow 1-3 working days (Monday to Friday) for us to process and ship your order. All packages are provided with a tracking number. All orders have an express delivery option which is available at checkout.

Transit Times

Please allow the times to deliver:

United Kingdom 🇬🇧

Carriers:

• Royal Mail
• DPD
• DHL
• UPS
• Hermes

Order Tracking

You can track your order here adding your tracking number or order number.

Note:
Please note, these transit times are estimates and may vary due to unforeseen circumstances such as customs delays, courier issues, or weather-related incidents.
Also, please be aware that business days do not include weekends or public holidays.

Cancellations

Cancel within 24 hours of purchase for a full refund by emailing info@averralondon.com with your order number. After 24 hours, cancellations may not be possible due to fast processing. Wait until your order is received and follow our Refund Policy.

Customer Service:

If you need to contact our customer service you can reach out to info@averralondon.com

 

Store name: Averra London

Company: MS Fastigheter Syd AB
Registration number: 5594016130
Business Address: Fredrik bööks väg 5, 29145, Kristianstad, Sweden

Email: info@averralondon.com
Phone number: +46 72-744 44 99

We aim to respond to your inquiries within 24 hours.

Customer Service Hours
Monday to Friday: 9am - 9pm
Saturday and Sunday: Closed